Update Monday 9 February: Not much of an update, sadly. Have heard fuck all from Maximus about this issue of recording and filming face-to-face assessments, or anything for that matter. I thought they were supposed to be customer focused and all that. ZZzzzzz.
Anyway:
Here’s a very good list of DPAC protest actions planned for March 2 against Maximus, the Atos duplicate that is due to take over work capability assessments with the help of persons who should know better. I have 2 March blocked out in the diary for protest attendance myself, so hope to see you there. (Update 9 February: more details of protest action and online action now here).
In the meantime, I have a couple of questions for Maximus re: its plans for the work capability assessment. Putting these out there while we continue to campaign to scrap WCAs altogether:
1) Will Maximus allow people to record their face-to-face assessments on their phones or any recording gear they have? Disabled people had to threaten the DWP with court action to get recordings on the table last time around and even then, the so-called system the DWP and Atos came up with was garbage. People either had to wait for Atos to produce a dual recorder and an assessor who agreed to be recorded, or they had to be able to produce equipment that made dual recordings themselves. Almost nobody has that sort of dual CD-recording gear in the cupboard at home, so that was all pretty shit.
2) Will Maximus allow people being assessed/journalists/friends to film their assessments? I had to film people’s assessments on the sly when Atos was in so-called charge and while I’ll certainly do that again, it’d be great to just be able to turn up anywhere with a camera in my hand, as well the little hidden one I sew into my jumper. Just throwing that out there.
I can’t see Maximus objecting to either of these concepts, given their claims that WCAs will forevermore be conducted in the spirit of decency and openness. I fully expect a positive email response from Maximus on both points, in which case we can all start tooling up with recording gear. That way, we can all see for ourselves whether or not Maximus is performing with “more touch, more communication,” whatever the hell that means. We can also decide whether performing with “more touch, more communication,” and the recent Maximus charm offensive matters a damn (spoiler: it doesn’t). I mean – being treated halfway decently in a face-to-face assessment is not the whole story if you’re thrown off your benefit and into poverty. That part of the equation will never add. We know this government’s agenda for disabled people.
Also – I fail to understand why these companies think they should get a pat on the head for deciding to treat people decently – or at least, deciding to go through the motions of treating people decently. People who have to go through WCAs should be treated decently as a matter of course. The fact that they were treated so badly by Atos should actually see IDS in jail.
Anyway – if you can find any references to Maximus assessments and filming and recordings, please send. Always good to get these things straight from the off.
See you on 2 March. I’ll be the middle-aged bird covered in recorders and cameras.
#ScrapWCA
It is not so much about how your are treated at an assessment because most assessors are friendly and respectful – it’s the lies they tell after the assessment when they make their report that is the problem. They are sympathetic to your face whilst stabbing you in the back with blatant lies. I don’t see how that can be changed unless the claimant has open access to what they are writing during the assessment so they can challenge them there and then. Convincing the DWP that the assessor’s report is wrong and untruthful is a nightmare on appeal (reconsideration). Tape recording is essential to be able to prove what was said by the claimant and how the assessment was conducted. Assessors put in information that they didn’t even ask the claimant!! We should all keep up the fight for automatic recording but Atos/Maximus are not going to make this easy because they want to tell lies to justify their decisions.
Yep I think recording is essential. Pity that Maximus has got nothing to say about it.
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I asked for my assessment to be recorded to ensure due diligence.
Nothing was mentioned of this until I was in the interview room and the assessor asked if it was all-right to continue with the assessment or did I want to stop there and then and re-book for when a recorder was available.
I told her to continue, as did I with my concealed digital recorder.
The assessment was meant to take between 20 minutes and an hour.
It went on for two hours.
I kept the recording just in case my claim was rejected.
Thankfully it wasn’t.
However, once again I am being chased to fill out another ESA form, (my third in 18 months), and I have been told I have to attend another assessment.
I will of course record it…