This is the latest in the transcripts from interviews I’m publishing as I talk to staff and service users who are dealing firsthand with fallout from public sector cuts and the recession.
This is a transcript from a discussion with a housing association officer in the southwest. The housing association assists people who are at risk of becoming homeless – because they have lost jobs, or benefits, or their rent has increased and so on. The officer talks about the fast-escalating need for social housing and the trouble that the association is having keeping pace with that need.
“Initially, the main criteria for our service is that somebody could become homeless because of their problems, but we [look at a range of issues]. We fill in a generic form with people that covers everything – from employment, to education to social [needs]. [The main thing for us is] we need to be working with them to saving their tenancy. The tenancy is the most important thing – keeping a roof over your head.
“The majority [of people come to us] now because of cuts in benefits – because of the cuts in housing benefit, because of the cuts in ESA and it’s just all a big dominos effect…
“Demand is going up massively. We’ve always been busy and even in the last year, we’ve had a significant change from people with just general housing problems to the majority of people [needing help] because of the reduction in benefits.
“Sometimes, they are looking at homelessness. Unfortunately, because of the accommodation that’s on offer, a lot of the time people are being put into accommodation that isn’t suitable for them – whether that is because they have physical disabilities, or mental health issues. That is going to have a knockon effect, because their mental health will get worse, or their physical disabilities will get worse and they will have to be moved somewhere that is maybe more supported.
“In the long term, you wonder where the government is going with all of this… the government seems to think that there are a lot more bludgers than there are. It’s the people who were already struggling who are now getting to the end of their tether and not quite knowing where to turn. They’re having to turn to foodbanks on a regular basis – rather than just every now and again when something crops up with their benefits [in the past, people used foodbanks in emergencies, when their benefits were unexpectedly delayed]. It’s now a regular event, because that’s the only way that they can feed their children.
“The reallocation of housing benefits for the under 35s – [that has had a] huge, huge massive impact. The people that were already in a one-bedroom flat are now being told that they are no longer going to have benefits to fund that. Then you’ve also got people with mental health issues who can’t go into shared accommodation, but unless they’re on mid-rate DLA, or they’ve been in supported accommodation in the past, that’s all that they’re being offered. In their circumstances, it’s wrong. Continued…


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