Update 19 November:
Talked to the DWP and asked for responses to these questions:
– How charging for these courses works
– The fees that providers charge for these courses
– What sort of quality control the DWP have in place for these courses
– Whether or not attendance on these courses compulsory for people who are claiming JSA and if the DWP instructs jobcentres to sanction people who refuse to attend a course (certainly people are sanctioned for not attending)
– What sort of reporting the DWP does on course attendance, quality, cost and outcomes.
That was on Monday. So far – nothing. Even reminders have been ignored. So – will ring again.
You can see from the comments people have left on this article how ridiculous these courses really are. You also know that someone is making plenty of money out of them.
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Original post:
One I’ve been thinking about for a while:
Another phenomenon worth touching on when we’re talking about pointless jobsearch activity is the so-called “work skills” courses that JSA claimants are sent on by jobcentres. These are the courses that are provided, if that’s the word, by the likes of Reed, A4e and other of the usual suspects. People must attend these courses if the jobcentre says so. It’ll be news to nobody that people are told they’ll be sanctioned if they say No, and are indeed sanctioned if they say No. You can see that in the transcripts below. (I’m wondering if these courses ARE actually mandatory – or if people can say No and are just told they can’t, as they are told with everything else).
These courses have intrigued me for a while, because from the start, people have told me that so many of the courses are utterly meaningless. One man at the Kilburn jobcentre told me earlier this year that while he was sorting out a support worker job and waiting for CRB checks to come through, he was sent on a course where he was taught to tear up paper for teamwork purposes. “They sent me on this stupid course at Wembley. It was just a two week thing – a waste of time. They teach you how to stick a piece of paper back together as a teamwork thing. They said I’d get certificates for it. I said “there’s no way I’m putting that on my CV. You’re having a laugh.”
I started thinking about this again recently, because I’ve noticed that the JSA claimants I’m speaking with each week at jobcentres are getting angrier and angrier at the absurdity of these courses. It occurs to me that the anger is escalating. People are already furious at being forced to work 30 hours a week for free on community work placements and about the torturous daily sign on process. One guy at the North Kensington jobcentre (you can read more about this below) reported that his course provider took real exception when people on the course got together and said that the whole exercise was pointless. He said that the course provider pretty much got to the “Let’s Take This Outside,” point when people complained. “We got threats from the providers…I had no choice. I had to go on the course, or get no money.” Continue reading


