Dear Lynne…

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I wrote here about the appalling problems bloggers had getting access to council meetings when councils were voting through service cuts last month.

High on the list of obstructive councils was Barnet. Not only did the council stop people from entering the public gallery at last month’s council meeting – it employed a security firm (MetPro) to remove cameras and recording equipment from bloggers (they took mine) and also, apparently, to film members of the public.

Another point worth making is that on several occasions during that 1 March meeting, security personnel overruled police. For example: the police were prepared to let people into the council chambers when seats became available in the public gallery there (a lot of us weren’t allowed in the public gallery at the start of the meeting. We were ushered into an “overflow” room.

As the night wore on, people left the public gallery in the council chambers, which meant that seats became available). Security overruled the police decision to allow people into the public gallery, though, and said that people in the overflow room had to stay put. I can attest to that, because I saw it with my very own eyes. In fact, it was even more intimate than that. I was one of the people who was told by police that I could go to the council chambers, only to be shooed from the chamber doors by security guards.

At tomorrow night’s council meeting in Barnet, bloggers and residents will present council leader Lynne Hillan with a letter which calls for an inquiry into MetPro’s relationship with the council. I’d like to see all the footage they shot of me, too. Rog T is reporting that Barnet council claims it destroyed the footage, but we’ll take it as given that that is bullshit. Apart from anything else – you can’t destroy footage these days even if you want to. There’ll be copies of that stuff in all sorts of hands.

Here’s a copy of the letter:

11 April 2011

To: Lynne Hillan, leader, Barnet Council and Nick Walkley, Chief Executive, Barnet Council

Cc: Eric Pickles, Secretary of State; Matthew Offord MP; Mike Freer MP; Theresa Villiers MP

Call for a public inquiry into the relationship between MetPro Rapid Response/MetPro Emergency Response and Barnet Council

Barnet council has been engaging private security firms MetPro Rapid Response/MetPro Emergency Response to control residents’ access to council meetings – in particular, the council meeting on 1 March 2011.

One of the company directors claims the company has also monitored blogs by Barnet residents and filmed Barnet residents at council meetings.

Despite holding contracts worth several hundred thousand pounds with Barnet council, MetPro Rapid Response collapsed recently owing around £400,000, including £245,000 to HM Revenue & Customs. The firm is now in the hands of liquidators; however, MetPro Emergency Response, a company recently set up by the same company directors associated with MetPro Rapid Response, continued for a while to be employed by Barnet after the collapse of MetPro Rapid Response.

As well as providing security for council meetings, these firms provided security at several council locations, including some housing vulnerable people.

At the meeting on 1 March, it appears that MetPro security staff did not wear visible identification, breaching Security Industry Authority (SIA) regulations, whilst working for Barnet.

Statements made by directors of the company regarding the scope of their work for Barnet have been contradicted by executive officers of Barnet council. Continue reading

Perceptions of Lancashire council spending priorities: why the left should care

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Updated Saturday 2 April 2011

Wonder if the good burghers of Lancashire know that their zero council tax increase is being funded by the county’s most vulnerable residents?

On Thursday, Lancashire council’s cabinet member for adult and community services agreed to tighten care services eligibility criteria. The council also agreed to introduce new charges for adults who receive care services at home.

From next week, the eligibility threshold for accessing adult social care services (under Fair Access to Care Services) will be raised from “moderate and above” to “substantial and above.”

Life with “moderate” care needs is perhaps not the hayride that the word “moderate” would have us suppose. A person is deemed to have “moderate” care needs if, without care services:

“• there is, or will be, an inability to carry out several personal care or domestic routines, and/or

• involvement in several aspects of work, education or learning cannot or will not be sustained, and/or

• several social support systems and relationships cannot or will not be sustained, and/or

• several family and other social roles and responsibilities cannot or will not be undertaken.”

A lot of people – about 3900 – fall into the “moderate” needs category in Lancashire. All will have their care packages reviewed over the next 12 months. The council will need to pay for additional staff to carry out these complex reviews of all service users – it admits as much in its own reports.

The amount of money this changed eligibility proposal will save is, apparently, chickenfeed – about £2.5m in 2011 to 2012, with savings “rising to £5m in a full year.” The council offers no estimate for the cost of the additional staff who will be needed for the 3900 reviews. It’s not hard to spirit one up, though – 20 or so additional experienced staff on, say, a relatively small salary of £20k apiece for the year would push costs towards the half-million mark. I suspect that at the very least, that guess will be as good as the council’s – unless, of course, the additional staff are compelled to forgo salaries and turn in Big Society freebies. I suppose we will have to wait to see the realities of costs at that end.

As for consultation – forget it. The council has. It acknowledges that the majority of people who responded to its recent “Making Difficult Decisions” consultation exercise on care service eligibility wanted Lancashire to keep providing care for people with “moderate needs.” The council’s reports bat those responses aside – the savings, the council says, must be made.

I note, by the way, that the budget meeting at which the council agreed cuts proposals took place about ten days before the “Making Difficult Decisions” consultation exercise ended. The council’s own papers say the consultation ran from 6 December 2010 until 28 February 2011. The meeting at which the budget was agreed took place on February 17. That 17 February meeting described the “Making Difficult Decisions” consultation exercise as “ongoing,” but nobody was fooled. Disability Equality Northwest is looking at challenging the council’s consultation exercise on social care through the courts.

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I think it’s also worth noting that there’s a lot of tetchiness around about council spending priorities. Relatively meagre published savings totals like £2.5m and £5m strike people as ridiculously small amounts to pursue (even if councils argue, as they do, that it all adds up). The feeling is that those sorts of sums could, somehow, be found.

There is certainly a feeling that council finance and spending priorities are warped. There is, for example, mounting fury about council reserves and about the amount of money town halls make available for capital projects – town hall improvements, city centre improvements, road improvements, whatever. People are well aware that infrastructure budgets are to be spent only on infrastructure projects – not least because councils never shut up about that now. These are sensitive times and councillors are quick to fall back on rules to explain massive outlays on building and roadworks. That doesn’t mean service users care for those explanations, though. The feeling is that care services users ought, somehow, to be prioritised ahead of town centre improvements and new bypasses and so on. That feeling should carry some weight with the political left.

I met with a Lancashire parent (Ned Ludd) of a disabled man about a fortnight ago and we talked about this. We talked about it, because the first thing he did was show me a copy of the council’s brag-rag – a propaganda sheet called Lancashire Vision. He was seething about the front-page story – a puff piece about the council recently agreeing a capital programme of £294m for road, transport and building projects.

The council, of course, made clear in the story that the £294m was available only for infrastructure projects – “finance rules means this money is reserved for investment in the county’s infrastructure and cannot be used to offset the savings needs elsewhere,” its paper prattled.

Technically, that is correct (to an extent), but parents like Ned Ludd couldn’t care less. That is important for the left to note. If you want to understand public anger about council cuts, you need to understand how distribution of council resources is perceived by people who feel that they’re at the rough end of that distribution. It’s not a question of the facts of council finance – it’s a question of public perception of the facts of council finance. Ludd took that £294m capital spend story as a slap in the face – a confirmation that Tory councils prioritise 4×4 drivers over disabled service users and use public money to publish stories that celebrate that point. Technically, he may be wrong, but morally, he is right. That’s a point the left needs to note.

Similarly, Lancashire council’s massive £110m reserve pot makes people furious. Agitation about this giant stash continues among service users: people want unallocated reserves to be used to extend revenue budgets for a year. I have some time for that argument, as it happens. Some councils have argued in favour of drawing on reserves to protect services in the past few months – although plenty, of course, have argued in favour of hoarding reserves and abandoning services. Unison, to its credit, has made such an argument to Tory administrations in councils like Notts county. At the very least, a strong, co-ordinated left argument in favour of using reserves to buy time for service users should by underway by now. We need to start addressing this sense of inequality of distribution – the sense that there is no political will to direct funds to those who most need them.

Lancashire Tories and lives without care

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To be updated.

To Lancashire, now, where disabled service users ready themselves for the realities of Tory Lancashire county council’s horrendous care service cuts.

In February, Lancashire agreed service cuts of £179m over three years, even though the council has about £110m in reserves and plans to pour £294m into road works and transport schemes in the next four years.

This council has rounded on its most vulnerable citizens for service cuts. Children’s respite carehomes will be shut. Eligibility criteria for care for disabled adults will be tightened (nearly 4000 service users will be reviewed) and care charges introduced.

Charges for some services will be introduced and the council plans to cut fees paid to some residential and nursing providers (who, naturally, will very likely look to recoup their losses from service users. I wonder if the good burghers of Lancashire know that their much-celebrated zero council tax increase is being paid for by people with disabilities).

Disability Equality Northwest is seeking a judicial review of the council’s consultation processes. Fair play to them, too – I’ve spoken to service users who say they weren’t aware for some time that consultation about their services was officially underway. Others say that the council tried to keep them out of the “public” consultation meetings that the council held in late January and early February.

If reviews go ahead and the courts find against Lancashire, they could force the council to re-run consultation exercises, which would buy service users time to lobby politicians and think up other protest and service alternatives. Judicial reviews are hardly cure-alls, but they can slow a council’s cuts ideologists down.

The rest is a shambles. Parents keep up the fight for respite centres. Nobody seems to know how many council staff will lose their jobs. Figures of up to 6000 are doing the rounds in the press – numbers the council neither confirms, nor denies. Meanwhile, parents and families of severely disabled people linger in a – well, soulless limbo.

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The first thing Ned Ludd tells me when we meet is that he’s tired. I see it right away, then: red, bleary eyes in his otherwise appealing face and skin that is about the same shade as his grey hair and beard. He looks exhausted.

He was up all night looking after his severely disabled adult son. His son has cerebral palsy and a range of health problems – some remain undiagnosed. His son can’t move independently, or speak. He is fed through a stoma and tube. He suffers regularly from fits (about ten a day) and breathing problems and chest infections. The chest infections frighten Ludd, because they’re potential killers. They have nearly killed his son several times. Continue reading

Ta ta Tamworth

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So.

You’ll be pleased to hear that even as Call Me Dave liberates the grateful people of Libya, his ground troops in the UK continue to target the most vulnerable of his own citizens. Nothing like consistency, as I consistently say.

Tomorrow night, Hammersmith and Fulham council’s Tory cabinet will take a decision to close Tamworth – a 14-unit hostel for people with mental health issues. These people are among the borough’s most compromised as far as mental health goes. They need medium to high-level supported accommodation and care.

Tough titty for them, though: the council has decided to close the Tamworth hostel in the interests of strafing Supporting People funding for a £300,000 medium term financial strategy saving.

“The closure of Tamworth will allow the Supporting People funding to contribute towards the mental health placements budget savings,” tomorrow’s cabinet report tweely observes, for all the world as though mental health care budgets should be encouraged to hand themselves in. Existing residents will be shifted into alternative accommodation, and the council will flog the building off – generally its aim with useful community buildings. Continue reading

Service cuts start to hit

Over the next few weeks, I’ll be heading back out to talk to people who will be dealing with the realities of council service cuts now that those cuts have been agreed.

On Monday, I’ll be talking to Lancashire parents of adult people with disabilities. They’re dealing with new charges for care and tightened eligibility criteria. One parent is particularly concerned about cuts to the charity groups which provide his son’s nursing care. Other parents are concerned about the council’s proposals to close care respite homes for children. They say their fight is not over yet.

I’ll also be talking to users of The Grange daycentre for people with disabilities in Shropshire. They are waiting to find out when their centre will be closed. And I’ll also be talking to a number of disabled users representation groups about actions they’re taking to challenge agreed council cuts. People say they refuse to accept their services are finished.

Will update this post over the weekend.

Barnet council workers to take industrial action

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From Barnet Unison:

More than 140 staff at Barnet Council’s Regulatory Service’s Department will take industrial action, in a bid to remain directly employed by the council.

Barnet council is a flagship for the Tory’s small-state vision of outsourced public service delivery. Instead of directly providing services, the council plans to shrink the workforce down to a small core of a few hundred staff, who will commission services from outside providers. The current workforce is 3500.

The Regulatory Services Department is first in line for sell off, which includes Trading Standards and Licensing, Land Charges, Environmental Health, Planning and Development, Highways, Cemeteries, Registrars, Building Control. The programme of action is designed to cause maximum disruption to councillors and to their plans, but very little inconvenience to local residents. Continue reading