#NoESAcut: pictures and video from protest today

Some pictures from the No ESA Cut lobby outside parliament today. More to follow.

The welfare reform and work bill returns to the House of Commons today, where a government plan to cut the Employment and Support Allowance disability benefit rate by £30 a week for people in the work related activity group may be returned to the bill after the House of Lords blocked it.

Read more here.

There is a tweetlist here to share during the debate in parliament today.

Photos © @skinnyvoice

NoESACutPingPong

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Video:

Video transcript:

Paula Peters, Disabled People Against Cuts

I’m here to highlight the absolutely appalling policy that George Osborne wants to implement to cut the Work Related Activity Group of Employment and Support Allowance to Jobseekers’ Allowance Levels which is a devastating move for over half a million disabled people, especially cancer patients, people like MS patients and people like that who need that additional money for their support needs around their disability, money to eat, money to get to hospital appointments.

To cut the WRAG group of ESA is a totally draconian, callous, inhumane move that will have a devastating impact on many lives

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I’m Eilidh Whiteford, I’m the SNP’s social justice spokesperson and the reason that I’m here today is because obviously the amendments that the Lord’s passed in the last few weeks that could reverse those cuts to disabled people are coming back to the commons so it is really important that we’re in the debate this afternoon.

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My name is Neil Gray I’m the SNP MP for Airdrie & Shotts and the SNP’s Westminster spokesperson for fair work and employment and I’m here today to show solidarity with disabled people who are opposing the government’s attempts to remove the ESA WRAG, and also the reporting obligations on child poverty. We believe that those are incredibly damaging and we want to see the Lords amendments stand.

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Paula Peters

Vote No to ESA WRAG cuts. Say No and do the right thing by disabled people for once in your lives.

More jobcentre recordings: We Can’t Help Disabled Claimants. Doesn’t bode well for people facing ESA cuts

As many people will know…

Iain Duncan Smith and government plan to push more sick or disabled people into work. Pity that he and the DWP lie about the support that disabled claimants on JSA and in the ESA WRAG group will find when they’re forced to try and find work through jobcentres:

You’ll hear below a covert recording made last week with a person who used to work as a Disability Employment Adviser (DEA) in a northwest London jobcentre (this person now works in another jobcentre role). DEAs were specialist jobcentre advisers who had time and training to support sick and disabled benefit claimants. Government cut the number of DEAs in jobcentres by 60% by the end of last year. For months now, advisers have been telling me and the disabled claimants I accompany to jobcentre meetings that the loss of DEAs means there is now little support or help for sick and disabled benefit claimants at jobcentres. There doesn’t seem to have been much by way of a replacement service. Advisers say that there generally isn’t resource or time.

Last week at the northwest London jobcentre I was visiting, I asked the adviser in the recording if jobcentres in the area offered much in the way of specialist, back-to-work support for sick or disabled benefit claimants. You’ll hear the adviser say that there is little support for these claimants now that jobcentres are “getting rid of” DEAs. I have recorded other advisers saying very similar things in past months. The adviser in the recording below said that in her current job, she dealt with some people who have “bipolar and schizophrenia or psychosis” diagnoses, [but] “they’ve got to want to get a job for me to work with them.” I took this to mean that people who were longer-term unemployed because of the severity of their conditions and situations were parked and offered little beyond basic signon meetings with advisers and the occasional work programme placement (we knew mutually of claimants who had been in that category for a while):

“When I changed to this job, I had to like not think about those clients anymore and it’s really, really difficult, because I know they are having problems and I know they are struggling and there is no support for them.”

Recording:

There is a transcript at the end of the post. Continue reading

The one where the council officer hangs up the phone on a homeless woman…

SIGH.

Here’s an example of the struggle that people who are on the rough end of austerity have even to be heard. Thought I’d throw this one up there as just another example from the many I’m working through:

A couple of weeks ago, I decided to go in for an experiment of a kind. I sat with two women who live with their small children in temporary accommodation in Boundary House, a cramped Welwyn Garden City homelessness hostel, and called the Waltham Forest Council press office so that the women could respond directly to a press statement that the council had sent me about standards at Boundary House.

Waltham Forest Council sends homeless families to live in tiny, one-room hostel flats at Boundary House, sometimes for a couple of years at a time. Some families live four to a single-room studio flat. There are and have been all kinds of difficulties at Boundary House. Residents talk about overcrowding, problems with a lack of hot water, problems with security in the building – so, when I first wrote about the place, I sent questions about these sorts of issues to the Waltham Forest council press office. “We will investigate this further if full details are provided,” the council said in a line about the hot water. I saw that line kind of beaming out at me and I thought – Okay. I’ll read that as an invitation and take the council up on it. The hell with it. I’ll call the press office while I’m sitting with Boundary House residents and hand the phone to residents so that they can provide the press office with those “full details” to pass onto the housing department for resolution.

Some might say that it was unorthodox to ring the press office in that way, but I can’t say that I gave or give much of a stuff about that. Residents were saying then that calling the housing department with problems yielded poor results and I personally long ago reached the point where I’ll try anything to get any officer’s attention on these sorts of issues, so in I went. I thought residents might as well give the press office invitation to investigate “full details” further a whirl.

Alas, this idea tanked: the press office didn’t want to speak directly to Boundary House residents. It seemed the office would take details from me, but not from the residents, even though they were a) better acquainted with their own details than I was and b) sitting right there next to me and available to speak. I argued this toss backwards and forwards on the phone with one bloke for about ten minutes. And then, the kicker: when I handed the phone to Alicia Phillips, a young mother who’d been stuck living in one of these tiny, single-room flats in Boundary House with her two young children for two years and who wanted to pass on “full details” of her problems at Boundary House to the council, the press office bloke hung up the phone. I rang the council and ask for a callback, just in case the hanging-up had been some kind of terrible technical mistake. Alas, that callback never came. The press office emailed me after a while, saying that it was probably better if we stuck to their format for communications. Boo.

Here is a recording of the hanging up:

I thought that the hanging-up was off, to say the least. I thought it was off, even knowing the way that press offices operate. I had the pleasure (ahem) of a job as a council press officer back in the day, so I am familiar with the workings of the role therein: an officer takes questions from a journalist, seeks a response from the relevant council officers and councillors, polishes that response until it is beautifully smooth and about 98% meaningless, and then sends a final, finessed result to the journalist. You’ll hear the council say in the recording that I don’t understand how the system works, but I do. I really do. Been there, etc. I understand perfectly well that press officers don’t resolve problems, as such. They collate council responses to problems.

For what they’re worth. As a rule, these responses are completely useless (certainly, most of the ones I sent over the years in the job meant nothing to anyone. They were paper printouts and faxes then, too. I bet people just used them to line the bottoms of budgie cages). It’ll be news to nobody that press office statements are almost entirely concerned with defending a council’s actions and reputation, as opposed to prioritising and addressing the worries of service users. They’re almost admirable the way that they shine no light whatsoever on the situation that you’re trying to get to the bottom of. You really might as well stick a jpeg of a horse’s butt on the end of your article. Still they come, though, and still we ask for them. I vaguely remember being told at journalism school that you must always ask for a council or government department’s view in the interests of “balance.” I’ve stuck with that instruction for reasons that increasingly escape me. I find that as I age, my patience for some of the garbage I’m sent is wearing thin (you should see some of the drivel that the DWP press office has poured into my inbox over the years).

Continue reading

Wonder how many women in austerity worry about their kids being removed

There is a quote below from one of the women I’ve been interviewing at Boundary House, a hostel for homeless families in Welwyn Garden City.

I’m publishing the quote here, because it’s the sort of comment that I’ve heard a lot in the past few years from women who are homeless and/or who are really struggling to make ends meet. They worry that their children will be removed if a council knows that they are struggling financially, or if they break down because they are under pressure and living in poor circumstances. I’ve written about this before: as I say, women have made this sort of comment to me over the years. People clearly believe that the threat of losing children is there. It is a thought and concern that they factor in:

“Like me and my children, we never had a house which is not overcrowded. Never. It has basically been like this a lot, but there was no support from council… Then, if I’ve gone crazy or something, then they would have taken my children away. That’s what I am saying. They draw you into this kind of situation, into this madness and then they say “Oh, you’re not a suitable mother. We’re going to take your children.”

I think about this a lot. I wonder how many people have this thought and concern in their heads. I wonder how many people decide never to challenge a council about their poor living conditions, or to never apply for, say, a discretionary housing payment to help make up their rent, because they don’t want to draw a council’s attention to their problems. For every woman I meet who has decided to protest about her living conditions, there must be plenty who have decided not to. Fear keeps people pretty quiet.

Posting here will less frequent for the next few months while I work on a case studies project. There will be more from this article in that project. You can still get in touch here.

March against the housing bill: Saturday 30 January

From Lambeth Housing Activists:

On Saturday 30 January 2016, thousands of people from across Lambeth and beyond will march on 10 Downing Street to oppose the Government’s Housing and Planning Bill.

The march, called by Lambeth Housing Activists, who are part of the Radical Housing Network, is the largest locally organised demonstration against the bill. The legislation will make finding and keeping an affordable house in London even more difficult for ordinary Londoners, and put and ends secure social housing.

The legislation:

· Abolishes new secure lifetime tenancies in social housing, replacing them with 2 – 5 year tenancies.

· Hits social housing tenants with a combined income of £40,000 or more (about two living wages) with a ‘pay to stay’ tax, to bring their rent up to market levels – in Waterloo this would be £26,000 per year on average.

· Forces local authorities to sell ‘high value’ properties when they become empty (this will apply to many Inner London homes).

The march will start from the Imperial War Museum at 12pm (Kennington Rd/Lambeth Rd SE1 6HZ). March to Cameron’s publicly funded home in Downing Street for 2pm.

Read more here.

See the facebook page and follow @LambthHousngAct for updates and details.

This is how you and your kids can expect to live if you lose your home

These pictures were taken last week at a temporary accommodation hostel called Boundary House. The hostel is in Welwyn Garden City.

London councils like Newham and Waltham Forest send homeless families to live in this squalid place (I spoke with people from both places). Families with small children are packed in together in one room. We were showed around by Elina, 38. She lives in one room with her three young children. Two of the children are in school. Her youngest child is three. In that one room, there are four beds, a small kitchen, a table and everyone’s clothes and belongings hanging or lying where there is space. This is overcrowding to a very unpleasant degree. Five minutes in one room with that clutter closing in is all you need to understand why people in these chaotic, too-small spaces start to climb the walls. Claustrophobia doesn’t begin to describe it.

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Photo credit: Snapsthoughts http://photos.snapsthoughts.com/

Elina was sent here to live by Newham council 18 months ago. “They said it would be for three weeks.” I spoke to another woman who lives in one of these rooms with her husband and two of her children. Her two elder children live in another room across the hall. They let us see their flat. Another person who lives in a room on the top floor said the family has a sick child who has had three operations. That person said there was no hot water in the flat. “I have to boil the kettle and lift it through my children to have a bath… I told them and they said because I’m on the top floor the pump doesn’t reach up to the top floor… My child is sick.”

Picture: used and stained mattresses dumped in a storage room. Elina said that she was told by building managers to choose one of these mattresses when she needed a new one.

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Photo credit: Snapsthoughts http://photos.snapsthoughts.com/

The costs for living here are prohibitive. These letters show that the cost for one of these rooms gets up past £1300 a month if you include the service charge.

Letter

The service charge intrigues me. All these costs intrigue me. I wonder how much property management companies are paid for running these places, or whatever it is that they do? Boundary House residents say that nobody takes responsibility for problems or repairs. This hostel is apparently managed for councils by Theori, a property management outfit of some description (you’ll see that Theori is described in the letter above as “The Proprietor of the accommodation.”) Residents say that nobody seems to be doing much by way of managing or propriet-ing: all they’re aware of is a monumental backwards and forwards exercise in Council-Theori finger-pointing. “You ring the council and you ring Theori. Nothing gets done.”

I get where they are coming from on that. I rang Waltham Forest Council and Theori on Friday for responses to the problems raised by Boundary House residents. This didn’t go too well. Theori said they couldn’t find a manager to talk to me right then. I left my number in case they found one later. I presume they didn’t, because nobody called back. I also rang the Waltham Forest Council press office and spoke to an officer there. He told me to email my questions through and gave me an email address. I sent the questions. The council didn’t respond, or even acknowledge the email. As for Newham Council – sadly, the Newham Council press office stopped talking to me a while ago when I was writing about the Focus E15 mothers’ campaign (“the Council’s communications team will not be continuing an ongoing dialogue with you”, etc, etc) so there wasn’t much point trying to make contact there. Boo.

A Newham council officer did attend a meeting with Boundary House residents on Thursday, though, after pressure from the tenants. I sat in on that meeting. Residents were furious and depressed, really. The officer said that their tenancies (or licences or agreements – whatever they’re called) at Boundary House were to end and that people would be rehoused. He obviously didn’t hold out much hope for decent housing options, though. He talked about a near-impossible private rental market and said that the council couldn’t house people in places that they couldn’t afford.

Okay. A few points for now. The main one is that this is the way a lot of people live now – families with little kids stuck in one far-too-small room in dirty, unkempt and unsafe hostels. Anyone can walk into Boundary House from the street (and people do walk in off the street, residents say. They’ve come in and found drinking parties taking place on the stairs). There are kids of different ages sitting on beds in one cramped room trying to do homework. Little kids have to try and sleep while older children are still wandering around. Clothes are damp and rooms are littered with belongings. There’s nowhere to store things properly. People can’t get basics like decent hot water.

I’ve seen this sort of thing a number of times recently and I keep thinking – there must be a whole generation of little kids living and growing up in places like this now. You can blame the families for poverty if you want – and plenty of people want to do exactly that – but that is getting none of us anywhere. The fact is that housing is getting harder and harder to afford. Pointing the finger at people who can’t afford housing doesn’t change that central fact. Government may insist that it’s up to individuals to Work Hard and Take Responsibility and provide for themselves and their families and all the rest of it, but on we go anyway and people keep turning up with no place to live. Some people in this hostel are in work. Others are studying and volunteering. Some receive benefits. It hardly matters. Nobody has money. This is how the safety net looks when you find yourself without money. This is how it will look for you and your kids if you ever lose your job and the place you’re living in.

People need to start thinking about that and about the future we are creating. For all of us.

More photos here.

Update 27 January:

An email turned up yesterday from Waltham Forest council which said:

“In recent years Waltham Forest has placed an increasing number of homeless applicants in other areas. This is due to the acute shortage of available properties in inner London, caused by shifts in the housing market and changes to the welfare system. We work closely with managing agents on any issues that arise, and can offer specialist support to residents where necessary.”

and also that Boundary House:

“is not a hostel, but an apartment building.”

which made me laugh. I get this from time to time from councils and others – a huffiness about certain language, because that language doesn’t help to draw the picture that a council wants to. I think I will probably continue to refer to Boundary House as a hostel, if it’s all the same with WFC.

I’ll go back to residents with some of the other points in the council’s response. Much of the rest of the council’s response was a defense of the current arrangements. It occurs to me that the council only needed to send a one-line reply to this, really – something along the lines of “we’d better head up there and keep heading up there until people feel comfortable talking to us and things are sorted out.”

Join the march against the Housing Bill this Saturday 30 January. Start from Imperial War Museum 12pm (Kennington Rd/Lambeth Rd SE1 6HZ) and march to Cameron’s publicly funded home in Downing Street for 2pm. Find out more here.

Posting here will less frequent for the next few months while I work on a case studies project. There will be more from this article in that project. You can still get in touch here.

Does austerity bring out the best or the worst in people? More case study transcripts

I think about this one quite a lot.

Over the past few years, I’ve had many conversations with left activists and plenty of others who hope and/or believe that austerity and adversity will bring out the best in people: that the majority of us will one day rise against social security cuts and the housing crisis, and pull together in common cause. The hope here is that austerity will end in revolt of some kind, perhaps very soon. This could happen, I guess. I doubt I’d see it coming, but then I rarely predict the big events. Turns in the narrative usually take me by surprise, especially when they’re positive. There is absolutely a chance that austerity, and the housing crisis in particular, will provoke widespread fight in addition to the fear. There is every chance that people will band together in a big way and help each other out. I already see plenty of evidence of mutual support.

The problem is that I see and hear plenty of evidence of a serious fracturing, too – a siding against, rather than with, people in the same boat. I tend think of talk along those lines as just the latest installments in a very long-running, anti-community, pro-self global narrative. Maybe I’m right. Maybe I’m wrong. I don’t know. I never find firm footing on this ground. I speak to people who are from this country and people who have come to this country from other places. Views are very different and very similar. I have quite a few conversations like the one I’ve transcribed below. I have conversations with people who are on the receiving end of government policy and who are largely sympathetic to government. I talk with people who receive benefits and say that government is right to crack down on benefit claimants. They clearly don’t believe that they’ll ever be in the firing line.

I’ve posted the transcript below as an example, so that you can get an idea of what I mean. The transcript below comes from a discussion with a person who claims unemployment benefits and has for a while. You’ll see that this person is strongly of the opinion that other benefit claimants are scroungers and that government is on the right track with benefit sanctions regimes. This is not a view that suggests unity. It is certainly not a view that suggests revolution.

“How can this be,” people say when they hear claimants taking this line. Members of the claimants’ union I was with on the day of the discussion below certainly wondered at the views being expressed. And who could blame them? I mean – how can this be? Benefit sanctions are extremely unpleasant. They’re particularly unpleasant to see. If you attend a jobcentre regularly, you see people being sanctioned. It ain’t pretty. I can tell you that for a fact. There is reason to feel a certain sympathy for people when they are sanctioned. There’s also reason to feel a certain fear. You can’t always predict who is going to be next on the sanctions list, even when you think you can. How can people imagine that they’re not in the firing line when they’re literally standing in the firing line?

I don’t know the answers to any of these questions. Perhaps you will.

Anyway. Here we are outside one of the northwest London jobcentres at the end of last year. We speak with a number of people. One woman we speak with says that she came here from Russia a long time ago (“it’s complicated”) and is nearly 40. She has lived in England for some years. She is unemployed at the moment and so receives jobseekers’ allowance. She says that she used to receive employment and support allowance, but lost that benefit earlier last year when she was found fit for work at a work capability assessment.

We talk for a long time. The woman says that that people are right to call some benefit recipients scroungers and that something in the local mindset leads people to believe that they are entitled to financial support from the state:

“I know it may sound a bit hard, because I am one of the people who come over here [to the jobcentre] to sign on [for unemployment benefit] but I’ve seen people who you would put into that [scroungers] category.”

“You see certain familiar faces. I just see that this person has no intent of looking for a job – has no intent of doing anything – and I understand why they are sanctioned. It may be not the right way, but otherwise, how will you make the person do something? How you can make somebody to actually search for a job if this person doesn’t want it?”

For herself: She says that she has told her jobcentre adviser that she can’t work for less than £22,000 a year, because she couldn’t afford to pay rent on a lower wage and would still rely on state support in the form of working tax credits. Continue reading

How disabled benefit claimants are being set up for sanctions

Yet another disabled JSA claimant is told that his jobcentre no longer has specialist support for disabled jobseekers:

(You can read earlier stories on this same issue here and here):

Last week, I spoke at length with a 66-year-old woman who accompanies her son to his JSA signon sessions at a West Midlands jobcentre.

Her son has serious depression. His mental health condition can be so severe that he struggles to leave his flat and panics if anyone comes to his home. “That’s why I go to the jobcentre with him – because he just wouldn’t go. [If people don’t attend] then of course they get a sanction and they get no money.” This woman is her son’s appointee. He was receiving employment and support allowance, but was found fit for work after a work capability assessment. He is now on jobseekers’ allowance and is supposedly being “helped” to find work by his jobcentre and the DWP.

The problem is that this “help” is becoming very hard to find. At his most recent jobcentre meeting, this man and his mother were told that the disability employment adviser they’d been seeing for support was no longer working in that role at their West Midlands jobcentre. DEAs are/were jobcentre advisers who had extra training and time to support disabled claimants. DEAs are being removed from jobcentres. “She told me that she’s no longer the disability adviser, because they’ve stopped them. They’ve put her on the front desk with all the others. So basically, they’re disregarding disability now.” Her son has a sick note to excuse him from jobsearch activities for a set period of time. His mother said the adviser told her son that he might feel better and more able to look for work after the sick note expired. And there you have it: disability support at jobcentres for people who claim JSA and have serious mental health conditions. Continue reading

Divide and rule for benefit claimants

The quotes below are from a transcript of a recording made at a jobseeker’s signon meeting at a London jobcentre in early October. The JSA claimant is a man in his early 50s who has learning and literacy difficulties. He has been out of work for about six years. I often attend jobcentre meetings with him.

The adviser is a man we see regularly. He’s always well turned out: he wears a nice suit and usually has a designer label displayed on one cuff. The man I attend with inevitably mentions the label and the suit afterwards – and not in an appreciative way:

“Him in that suit. He’s got a job. I should have a job.”

So, there’s that.

Another thing about this adviser is that he occasionally bad-mouths other JSA claimants. Some advisers do this. At this meeting, the adviser tells the man I am with that his attitude towards finding work is much better than every other claimant’s – that other people are the layabouts and the scroungers:

“You are one of the few people who come here who have something to tell me.”

“People come here and say nothing. They just want their money and go and come back next time. “

“They don’t understand that I’m here just to help. I can’t give them a job. They have to do 99% of the job themselves, but they don’t want that.”

This line always interests me. I hear it from time to time. Then, I think about it on the way home. It seems to me that freely dumping on a client group in front of strangers says a lot about a person’s ease with their own disdain for that group. I suspect that it says a lot about the DWP’s disdain for its client group as well. Jobcentres don’t always strike me as places where general professional courtesies apply.

Anyway. I wonder what advisers say about us when we’re not there. Most of the time, the guy I attend with can’t wait to get out, either (“they just want their money and go…”) He never wants to extend his stay. I can’t imagine why anybody would. Some advisers at jobcentres are agreeable enough (to your face), but the general atmosphere isn’t. Jobcentres are full of unsmiling security guards and people who are wondering if they’re about to be sanctioned. It’s always a relief to leave. The guy I attend with says that being at the jobcentre “makes me sick to my stomach.” Indeed.