Fit for work? The DWP sure isn’t.

Posted on October 22, 2025 by Kate B

Latest podcast episode – in which we look again at a benefits system in terminal shambles.

New DWP head Pat McFadden says he’s going to put jobcentre advisers into GP surgeries to target sick and disabled people for work. Righto, Pat.

That idea in itself is cack, but another important point is that the DWP will screw it up whatever happens, because things already go amazingly wrong. They mix up people’s files, lose their medical evidence, scan it upside down, lose sick notes – the works.

In this episode, we hear from Michelle Cardno who is a benefits lawyer at Fightback for Justice in Bury.

Michelle tells an interesting story about the DWP scanning people’s medical evidence the wrong way up, so that a tribunal judge at appeal only had blank pages to look at.

She also talks about the way that the DWP randomly allocates PIP – ie, awarding PIP to one individual, then taking it away from that exact same person even though their situation hadn’t changed at all.

There’s also a covert recording from a meeting between a social worker and a homeless woman where the social worker reads from the wrong file entirely – it’s another family’s file altogether.

Public sector systems have been decimated by years of cuts. McFadden needs to look at that and make that work before he gets into his other big ideas.

ANOTHER leaked email telling support workers not to help disabled housing and benefits claimants

Posted on October 7, 2025 by Kate B

In my latest podcast episode:

Another professional has leaked an outrageous email to me – the second in as many weeks.

In this email, a Hackney council officer tells an education specialist to stop writing support letters for families with disabled children who need to be moved out of terrible housing.

This officer works with autistic and SEND children. Their families need these support letters to tell their councils why they must be rehoused. Some letters say that children are at high risk of death in their current housing.

Pat McFadden – the new fibbing head of the DWP

I also talk about Pat McFadden, newly-minted secretary of state for the DWP.

I’m intrigued by the lies Pat McFadden is telling about people being able to declare themselves longterm sick to claim benefits. This is rot. People cannot declare themselves long term sick to claim benefits. They have to go through a humiliating work capability assessment and then wait for the DWP to decide if they should get benefits. Often, the DWP decides they should not.

I talk with Latoya Wray in this episode. She works 3 minimum wage jobs and claims a bit of universal credit to stay afloat.

When she’s not doing that, she’s living in fear of her 8 year old autistic son falling to his death from their flat in a Hackney highrise council block. She has medical and education reports saying that her son is at high risk of death and that the family urgently needs rehousing.

Unfortunately, as seen in the leaked email, education specialists have been told not to write letters to tell that council to rehouse families with autistic and disabled children who are at high risk of death in their housing.

Pat McFadden needs to take his fingers out of his ears and pull out the one he has in his butt, and listen to Latoya. This is what life is really like when you need to claim benefits and help with housing.

Leaked email: Council tells NHS staff to stop writing rehousing support letters for families with disabled children

Posted on September 24, 2025 by Kate B

My latest podcast episode is about an extraordinary email that a senior health professional leaked to me.

The email says that a Hackney council officer told health and medical staff to stop writing supporting letters for families who need to be moved out of terrible housing – that’s families with disabled children.

The email was circulated in this consultant’s NHS workplace.

This is outrageous. Families want and NEED these supporting letters to give to the council. The letters are medical evidence that a child’s health issues and disabilities are made worse by their awful housing. They prove that the family must be moved. Some of these letters say that disabled children are at risk of death in their homes.

But this email tells NHS staff to stop writing them.

The email is full of other rubbish. It says that families of disabled children can find a place to rent in the private sector in one month – implication being that they don’t need to get on the council housing waiting list or ask for a transfer somewhere better. A month for low income families to find a place to rent in the private sector? That’s just fantasy. We might even call that a lie.

The email also says that the council has a robust system in place “to identify need and allocate housing.”

That’s rubbish. There are families in the podcast who have letters and reports which say that their disabled children are at high risk of death because of the state of their current housing – but they still haven’t been moved.

So. I have a few theories on why a council might want to shut medical staff up on the topic of potential council failures to keep disabled children safe.

#Disability benefits have already been destroyed, Liz friggn Kendall

Posted on May 7, 2025 by Kate B

As a person who has been campaigning for benefits and decent housing for all for more than 20 years, I have to ask – does Liz Kendall not realise that the job of destroying disability benefits and disabled people has already been TOTALLY done? 14 years of Tories mate.

It is already very, VERY hard to get PIP thanks Liz. How about you try it. And it is also very difficult to get benefits which don’t require you to work when you cannot, or to regularly attend useless jobcentre ‘courses’ on putting a CV together for the 1,00000000th time. Give me strength.

Here’s me ranting about that. Enjoy and please rant yourself.

And in case anyone who knows eff all turns up here to say that disabled people who really need support still get it – do me a favour. People who are most in need are the people whose support is targeted most aggressively, because the government feeling is that those people can’t fight back.

If you want a good example, let’s take a moment to remember the Tories’ slaughtering of the independent living fund not so long ago. That fund paid for 24/7 care support for profoundly disabled people who required that support to live their lives. The government went after them anyway.

So – time to piss off, Liz. You’re playing an old tune which was garbage in the first place.

And if Liz actually wants to hear from a real person, here’s Niki, a mother of a disabled son, talking about the absolute farce that has been trying to get benefits and support for her disabled son. She explains that getting this support is actually now her full time job. She also says that most people she knows give up trying to get benefits and housing help because it’s just impossible.

Temporary housing? – not for the cockroaches

Posted on August 27, 2023 by Kate B

We return this morning to Marlin Apartments, the Newham temporary housing hellhole where homeless families with very young children are “placed” (deposited?) for years at a time.

As I wrote last week, the building is overrun with bedbugs, cockroaches, mice and rats and their many offspring, and other crawlers, biters and slimers that absolutely nobody I know would want chewing through the family’s food and feet.

I gave the bedbugs a writeup last week, and posted pictures of some of the injuries that the bedbugs and other vermin are inflicting on very young children – children who have, in some cases, lived in these terrible flats for several years. If you think that those kids are going to grow up in good shape, or grow up at all, it might be time to think again.

This morning, I’m posting pictures of some of the many cockroaches and maggots that roam and writhe through and around Marlin Apartments. It goes without saying that something major needs to be done about all of this.

One idea would be to fill a skip with several Marlin Apartments cockroach swarms, road trip them up to North Yorkshire, and dump the lot into Rishi Sunak’s lunch and bed.

The cockroaches in the pictures won’t be going, but there are plenty more where they came from (the pics are from the flat of a family who have a toddler and 4-month old baby):

Here are bugs crawling round the baby’s crib. Mum threw the crib out, because the baby was being bitten. The family can’t afford a new crib, so now, the family sleeps on the floor.

Bedbugs on crib - Marlin Apartments

And video of maggots out the front of the building – the residents say that the communal bins overflow. There are too many people living in too small a space, with too few services.

And I haven’t even got to the serious overcrowding problems in Marlin yet, or the new problems with energy bills that residents face. They used to pay their bills as part of their rent, but now must set up individual accounts. A number of people showed me letters which demanded several hundred pounds for outstanding bills which absolutely nobody can understand.

I’m getting to that.

To finish – this picture is of one of the single rooms that families live in. I have a vague memory of someone on twitter saying that these ex-serviced apartments couldn’t be single rooms, but at least 3 of the ones I saw were, so there you go. In these single rooms, there was a bug-infested double bed (or 2 single beds pushed together), a bug-infested couch and a cot all in one space with a small kitchen at the top end.

Picture of a single-room Marlin Apartment. I”m holding the camera. There is space behind me for a couch and that’s it.

No doubt these apartments were all very nice when they were properly serviced and rented to single businesspeople who were enjoying week-long London jollies, but things have taken something of a slide since the council arranged to rent them from Marlin for homeless families. The “serviced” bit sort of disappeared from the “serviced apartments” idea.

I’ve asked Newham council for comment on this, but they’ve stopped answering. Probably nothing to say that’ll make any of this all right. Would like to see every member of Sunak’s cabinet living and working in this building, though. Lock them in the place for a year, then torch it.

When your Uber or delivery driver’s kids are being eaten alive by vermin

Posted on August 21, 2023 by Kate B

This was a fun one to start the weekend on:

On Saturday, I took the picture below. It shows a six-year-old girl who lives in temporary accommodation in Marlin Apartments in Stratford. Newham council uses rooms in the building as temporary housing for homeless families and my word – what a shocker.

The building is infested with bedbugs, rodents, cockroaches, weird, tiny flies and god knows what else. The girl in the picture and her family have lived in a single room in Marlin for 3 years. For that whole time, the bedbugs, doubtless fleas and other crawlies have been chewing away at this little kid. They’ve been all over her body – not “just” arms, face and feet. From the looks of things, they plan to keep going until they finish.

The girl has scratched and scratched, and is covered in scars and marks. Her mother showed me boxes of creams, prescription eczema treatments, soothing ointments, emollients that she couldn’t really afford and all of the rest.

“They don’t work,” Mum told me. She was pretty clear why – fumigation or no, the bugs kept coming back. Needless to say, the scratching wasn’t helping the girl recover.

In the interests of putting distance between the bugs and their snack, Mum had taken to sleeping on the hard floor with the little girl and her younger sibling. The family had stopped using the sofa bed in the room, because the bugs live in it.

I didn’t have a chance talk to Dad, because he was out delivering takeout around the city to those who felt they must have it right then. A number of people who “live” in Marlin are Uber drivers, or people who deliver food around the city on motorbikes – those lucky punters who get up every day to live again the gig economy dream.

The family gets some universal credit, because Dad isn’t paid enough to live on. He certainly can’t pay a London rent. That’s why the family is grinding it out on the floor in Marlin, losing an endurance test with insects.

His young daughter, meanwhile, appears to be paying for the city’s cheap eats with her skin. I can only conclude that we’ve reached a point where society considers that sort of thing the acceptable price of being able to get McDonald’s delivered to your door at all hours.

In which case – talk about taking one for the team.

She isn’t the only one in Marlin with bites, of course. Here’s a little girl with a faceful of welts – people say it is common to find these on kids in the morning:

Which is not to imply for a moment that the rodents are missing out. Here’s a picture of a mouse bite on a toddler’s leg. On Friday, the mouse climbed over the little boy and bit.

He’s just a little kid.

I have a lot to write about the Marlin apartments situation. There is the gross overcrowding, the people sleeping on hard floors with only a thin duvet between them and the surface, and the maggots crawling in the entranceway.

There is also the fact that uber-dolt Rishi Sunak is partying it up in Disneyland while people in low-paid and insecure jobs sleep 3 and 4 to a lousy (literally) bed, or on smaller and smaller parts of the floor when the bugs get ahead in the land grab.

There are a lot of questions to be asked re: who is responsible for this and who is going to fix it. I asked Newham council for a view today, but alas, did not get a response to that question. There’s probably also a question here for the rest of us re: whether feeding kids to vermin is acceptable collateral in the greater ongoing human quest for cheap taxis to parties and round-the-clock fried-eats deliveries. Let me know if it’s time to abandon hope.

Your Newham Get Me Out Of Here Bushbash Challenge – rising to a slug infestation

Posted on August 8, 2023 by Kate B

Well – this is revolting.

I’ve been sent the slug gallery below by a resident of a flat in Newham.

R and their family (including a toddler and a very young baby) were homeless. They were living in the Newham Brimstone House emergency homelessness hostel. After a while, Newham council placed the family in the flat in the pictures below.

That was the good news. The bad news is that the family isn’t the only crowd there. Slugs have also made the flat their home, sliming their way across floors, walls, the baby’s room and cot, and over kitchen utensils, sponges and containers when they want a novelty ride. Seems as though even slugs are sick of the rain and parked-up jetstreams and are moving their operation inside. There are gaps in walls and holes to the outside, which the slugs clearly see as some sort of invitation to intimate dialogue.

The family reported the problem to the council and landlord months ago. Pest control has apparently been around, but clearly may as well not have been. The council did send the family some links on slug combat, but a bit of a surf isn’t really the same as being rehoused to somewhere habitable, and you start any fight against slugs a long way behind if they have multiple routes inside. You can napalm them with actual crap, or whatever you like, but they don’t care. They just find another door.

Here they all still are. Isn’t grinding poverty and homelessness fun.

Perhaps someone will respond to these photos:

Taking bets on when this council block will collapse

Posted on February 1, 2023 by Kate B

We return today to Brassett Point, the waterlogged Newham council block where the pipework down one whole side of the building is so wrecked that daily life for residents is an actual shower of shit.

Wet ceilings, leaking sewerage and water pipes, and buckets and towels all over – see residents’ vids below. Doesn’t look good. I admit I’m no engineer, but I don’t think you have to be. Can’t bode well when your building turns into a sieve.

Bucket collecting water in Brassett Point

You also start to wonder if the council has given up when you tell them that pipes over your loo are bust – and their suggestion is that you pee in a bucket.

Readers of this site will remember a recent story about the council giving a Brassett Point resident a portaloo to use when the leaks raining down on her toilet became tricky to swerve while perched.

The resident wasn’t thrilled with this arrangement. I think we can all agree that having to sit on a bucket next to your friends in your lounge is socially kind of blunt.

Really – MPs and the council need to get onto this in a big way before the whole sodden building collapses with everyone in it, etc.

The council fixes one leak here, only for another couple of leaks to spring over here. Can’t see this lasting for long.

Water coming through the ceiling

More on this soon, but for now – and I do mean now – let’s get moving on this before whatever is still holding the building up finally dissolves.

And the portaloo, just as a reminder of scenes late last year at Brassett Point. I took this picture when I visited:

Portaloo in Newham council flat

And one more video. Why not:

Opportunity knocks! – if you have a home and front door, etc

Posted on January 15, 2023 by Kate B

Happy New Year! Kind of!

Let’s start with some good news:

There’s this young child in London who lives in a crappy homelessness hostel BUT who has real singing talent, which at the moment is being nurtured. Last year, this little girl got a place on a music programme for children where she gets singing lessons, support and chances to perform.

This could take her great places – perhaps out of poverty and into a future with just a bit more hope, and maybe a housing option where she and mum don’t have to share a bed, or skirt ponds of wee in the hostel lift, or listen to endless shit from the council re: not being overcrowded and sucking it up by sticking an extra bed in the kitchen, etc. That’s the dream, anyway. It’s a warming dream in its way, at least from a middle-class angle – a Billy Elliot for the temporary accommodation age.

So, that’s the good news. The less good news is like many young children in poverty, this one will have to outperform a council that has perfected a modern art of its own – ie turning hope into landfill. And who knows? She may succeed! – though she’ll be coming from a long way behind and she’ll need a pretty big finish.

I say this, because late last week, their council sent J, the girl’s mother, a letter to say that J and her daughter will be chucked out of the hostel in the 2nd week of February. Happy New Year to you.

This letter struck J the two usual blows. It told J that she will be made homeless, because the council is ending its duty to help her. Then, it threw the sucker punch (you could almost hear the council winding an arm up for it), which is that social services had been instructed to turn its attentions to the little girl. They’re great, these letters – exactly the sort of thing you need through the hostel door when you’re already homeless, near breakdown and have nowhere to go in the middle of a terminal housing crisis.

The council did throw in a Sorry About This, Pal, line at the end of the letter: “We appreciate this decision is not the one you would have wished for and apologise if it has caused you any distress,” but I’m not totally sure this has squared things. J has still taken her letter badly. She thinks it means that social services will take her child away, because the child is facing street homelessness. She is also wondering if her fast-failing mental health will improve that much when she’s living in a doorway and desperately bidding for council places on a shaky wifi in some unstaffed library warmbank.

Government and councils seem to think this sort of scenario is character-building, although it could be time that they tried it. Given that J has never had secure housing in her adult life, her fear that she may be homeless forever is not wild imagining. It may also be why I’ve heard more crying than singing in J’s recent phone calls with me.

Continue reading →

Update on mould shocker & the bucket for a toilet at Brassett Point estate

Posted on November 24, 2022 by Kate B

Been movement on the portaloo story:

I posted this no-repairs repairs story on Monday about a Brassett Point housing estate tenant who can’t use her toilet, because water and sewerage drip onto her head whenever she or anyone else takes a seat. In lieu of repairing the broken pipes which are leaking watery crap down several floors in the building, Newham council gave the woman a portaloo. Can’t quite imagine who okay’d that one – possibly someone who feels that council tenants don’t know they’re born.

Anyway, following publication of that story, local MP Lyn Brown got in touch to ask if the residents could contact her, which they did. An email has since arrived from Brown’s office to say that she’s pursuing the repairs with the council (wonder if the council will want the portaloo back).

The possibility of proper repairs is good news. We hope to hear the repairs are underway soon and that they take place before a buttload of poo-soaked plaster collapses through several ceilings and into a baby’s cot etc. There are heaps of little kids living in these flats.

In the meantime, here are some pictures of the mould, water and sewerage stains, and broken pipes and plastic that I took at several Brassett Point flats last weekend. Probably a good thing that you can’t smell pictures…the smell was not that great.